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THE PARADIGM GROUP HOME PAGE

BUSINESS PERFORMANCE IMPROVEMENT

CRITICAL PROCESS MANAGEMENT

YOUR MANAGEMENT CHALLENGE

Is to optimize profit, and at the same time balance profit against customer and personnel satisfaction. In order to meet this very challenging goal of arriving at an "objective good" for your business, your managers routinely use something in the range of 100-measures daily, e.g., like the familiar closing ratio, to assess and improve your performance. Unfortunately, there remains a serious limitation with how your most important performance measures are identified, ranked for their importance, and used. As a consequence of this limitation  we've found that even a well managed and still profitable business is not full taking advantage of the 10% to 30% potential in added profit existing for their retail sales.

 THE PROBLEM'S ORIGIN    

Because business managers have not been given adequate tools allowing them to most accurately identify and focus their resources over time on assessing and improving performance. This problem is due to the fact that managers only have access to about 1/3 of the mature, cost-effective, and readily available technology -- tools that engineers have routinely used for comparable business applications for decades. The result is that dealer managers have not been able to accurately apply a "best-set" of optimum measures to assess and improve performance. This business performance measure's problem has a simple origin related to business data. For example, the closing ratio measure uses data for the number of: (1) Vehicles sold to, (2)  walk-ins. All of the possible thousands of these measures like this available to your managers are simple based on ratios of your data. 

MEASURES OF PERFORMANCE     

Do you have an idea how many potential measures your sales-manager would need to sift through in order to arrive at the smaller number of critical measures than can be applied to most accurately manage your business? -- Well it's not even remotely related to the familiar 100-measures that are commonly being used by management -- It can actually be in the thousands! Your data actually contains the solution to this current limitation in modern business management. This is the same missing link in small to medium business management applications that has been partially neglected for well over the past 100-years. 

SUMMARY

The fundamental Missing Link in modern business management science originates with the variability in your business data that is not being properly modeled, assessed, and linked to critical measures (which we also call critical processes). This inadequate treatment of data variability results in your management methods being inherently limited because:

  You have too many available measures to assess (thousands), while only about 20-critical measures per department are important at any one time.

  You don't have the required tools allowing you to accurately identify the critical measures.

  You are only using about 1/3 of the available technology.

You personnel do not have the required capability to apply our advanced and proprietary business performance improvement technology, because its application requires analysts with high levels of education and engineering experience.   

Because of this missing technical link in your small business management technology:

 

You are leaving too much money on the table! 

 

The Paradigm GroupTM offers your business a new advanced suite of tools to solve all of the foregoing problems extending from data management to optimizing your profit, and customer and personnel satisfaction. Our solutions are based on proven mature business management methods integrated into our new business performance improvement methodology called Probabilistic Business EngineeringTM (PROBETM). PROBE can be used to dramatically reduce your management time spent on performance improvement, and these tools will allow you to more accurately achieve a much higher measure of profitability (10% to 30%). Plus you'll achieve added customer and personnel satisfaction along with a one-year return on your investment (ROI). And with PROBE you'll be able to more accurately:

  Assess your potential for competitive performance in your current business community, and readily achieve added profitability.

  Accurately determine what smaller number of business measures are most critical to your sales performance and profit.

  Quantify the cost-benefits of allocating your resources for performance improvement.

  Conduct a continuous business process improvement effort to consistently achieve,  a much higher level of data quality, profit, and customer and personnel satisfaction.

And our tools can be applied, to virtually any business culture.

THE PARADIGM GROUP'S FOCUS IS ON THE FOLLOWING TWO BUSINESS AREAS: 

We offer Probabilistic Business EngineeringTM  (PROBETM)         PROBE is an advanced management of performance improvement program available today that can be used to optimize vehicle sales profitability, and customer and personnel satisfaction, and for a wide range of other business applications including the assessment of  your management performance.  

 

We also offer businesses Information Technology (IT) Support        This includes our cost-effective version of  Enterprise Resource Planning (ERP) called ProDataTM. We also offer expert computer systems support, quality products, and an emphasis on thin-client technology, networking, and security. We also offer a paperless office concept under our Digital Imaging Database SystemsTM (DIDSTM) methodology that we've already used for two TRW (Now Northrop-Grumman) contracts.

All of the foregoing modeling, analysis, and assessment tools listed in these two business areas have been used extensively by our team members in support of developing the PROBE concept for assessing, and optimizing business system performance improvement, profitability, and for customer and personnel satisfaction.   

 

 

If after your review of the content of this Web-Site, you are still skeptical, and believe that what we claim is  fiction, then we can demonstrate the substance of our arguments for you by using your own data, and there will be no cost, and virtually no risk to you for this preliminary free $10K service.

 

We've already saved two Major Southern California Aerospace businesses over $30M, and we estimate your ROI can be recovered within about one year!

 FOR QUESTIONS AND COMMENTS

 

Please email us at  TPG@theparadigmgroup.org  for general questions and comments, or: Call us from 8:00AM to 5:00PM M-F Pacific Time at 310-545-3707, or to schedule a local briefing on one or more of our revolutionary new products.  

 

COPYRIGHT 2009              ALL RIGHTS RESERVED

No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written consent of the author, or an authorized representative of The Paradigm GroupTM

 

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